One loop. Twenty-one ways to close work properly.

Owners and tenants log what’s wrong, with photos. Nothing closes until they have inspected it.

Closes when: the owner has inspected every item

Group items into Round 1, 2, 3. See how many passed, how many needed rework, and which items keep coming back.

Closes when: every item in the round passes

Every card counts how many times it was sent back, and one named approver gives the final yes.

Closes when: the named approver says yes

Reports, filings and strategy chapters, accepted version by version, with a signed report at the end of each round.

Closes when: the client accepts this version

Chase missing paperwork on the card, with files attached, not in six chat threads.

Closes when: every document is in and readable

Staff raise it, someone fixes it, and a supervisor confirms it’s really fixed.

Closes when: the supervisor confirms on site